All orders are automatically covered by eBay Money Back Guarantee. That said, it is noteworthy that none of our customers have ever requested eBay's intervention in a decade of activity on eBay. Customer satisfaction comes first. Please note: It is very difficult to take pictures of this type of rare magical cosmic gemstone, color may vary slightly depending on light conditions and monitor resolution. But with suspicion you get a nice colored gemstone and like it Before opening cases related to returns and non-receipt of the package or negative feedback, please email me. We will do our best to satisfy you through our services. Please feel free to contact us.