All orders are automatically covered by eBay Money Back Guarantee. That said, it is noteworthy that none of our customers have ever requested eBay intervention during a decade of our business history on eBay. Customer satisfaction comes first. Kind note: It is very difficult to take photographs of this type of rare magical cosmic gemstone, the color may differ slightly in various light conditions and monitor resolution. But you surely get a beautifully colored gemstone and you like it. Before opening returns dispute cases and not receiving the package or leaving any negative feedback, please email me. We will do our best to satisfy you through our services. Do not hesitate and.